Widerrufsrecht

Refund Policy

At axgwbc.shop, we want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return, the item must be unused, unworn, undamaged, and in the same condition in which you received it. It should also be returned in its original packaging, where applicable.

To start a return, please contact us at zangana1337228@gmail.com and provide your order number and the reason for the return. Please do not send any item back before contacting us.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us as soon as possible at zangana1337228@gmail.com with your order number and photos of the item. We will review the issue and provide an appropriate solution.

Non-Returnable Items

For hygiene, safety, or other applicable reasons, certain products may not be eligible for return once opened, used, customized, or otherwise made non-resalable. Any non-returnable conditions will be clearly indicated on the relevant product page where applicable.

Refunds

Once we receive and inspect your approved return, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error or the item was defective or damaged upon arrival.

Order Cancellations

If you need to cancel or change an order, contact us at zangana1337228@gmail.com as soon as possible. Once an order has been processed or shipped, we may not be able to cancel or modify it.

For any questions regarding returns or refunds, please contact:

Email: zangana1337228@gmail.com